We enjoy wowing customers with incredible customer service. It makes us happy inside.
Yes, we have dedicated staff in place to answer questions, solve problems and offer advice. Our product experts know the ins and outs of every Pedaltrain product, at levels of detail you can’t imagine. It’s hard to stump them.
We believe Pedaltrain pedal boards are the best. Period. We say this with the utmost humility.
We also believe that when you compare features to price, Pedaltrain pedal boards are an unbeatable value.
So it doesn't matter if you are a kid buying your first pedal board or a world-famous guitar hero. At Pedaltrain, everybody gets the same innovative products, same build quality, same personalized customer service and...the same price.
We like to experiment and try new things. However, there are some things we will never do. Here are a few:
Pedaltrain pedal boards will never be made of wood. Why? Sure, reclaimed lumber or veneered plywood looks cool...at first. But wood warps, twists, and buckles when exposed to the heat and moisture inherent in performance environments and touring travel. Ever played a festival in Orlando during rainy season? Ever had a drink spill on stage? Good luck with a wooden pedal board. It will be ruined. Besides, they weigh a ton.