About Our Company

Pedaltrain is a boutique independent musical instrument accessory manufacturer based in the Nashville, TN area.

Musicians of all styles and walks of life including guitarists, bassists, keyboardists, band and orchestramusicians, and DJ/electronic artists have come to rely on our patented designs to support, enable, protect and power the tools of their trade. Pedaltrain is a platform for musical exploration – an integrated product system that facilitates a musician’s creative process and muse.

Pedaltrain products can be found in the most exclusive recording studios, orchestra pits and many high-profile concert tours – our artists are a veritable who’s who of A-list musicians – but Pedaltrain is equally at home in the practice room, at the local pub, in the garage jam or summer music camp.

We enjoy healthy partnerships with the best retailers and musical instrument distributors in the business. From our HQ in Nashville to our distribution facility in Chicago and our new European JV in Belgium, we service thousands of retail and ecommerce outlets worldwide.  

We distribute our products internationally in conjunction with world-class musical instrument distributors in the following territories: 

 

Argentina

Australia

Austria

Bolivia

Brazil

Canada

Chile

China

Columbia

Dubai

El Salvador

Ecuador

France

Germany

Guatemala

Honduras

Hong Kong

India

Indonesia

Israel

Italy

Japan

Korea

Malaysia

Mexico

New Zealand

Panama

Peru

Poland

Philippines

Portugal

Puerto Rico

Russia

Singapore

South Africa

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

Venezuela


Our Commitment

Pedaltrain stands by our products with an uncompromising commitment to quality and customer service.  Our pedal boards carry an industry-leading lifetime warranty to the original purchaser and our sales and service staff are some of the best in the business.

Since Pedaltrain’s founding in 1999, and the humble beginnings of a one-man start-up, Pedaltrain has grown into a global brand and the category leader in our space.  We are grateful for the musicians and partners who have helped us to become who we are.  We raise a glass to each of you!  Cheers!


WARRANTY

USA:  All Pedaltrain pedal boards carry a lifetime warranty against defects in materials and workmanship. Soft bags, cases and straps carry a one-year limited warranty against defects in materials and workmanship. This warranty does not cover wear and tear, nor incidental or consequential damage to persons or property caused by use, abuse, misuse, or improper storage or transport of the unit. Electronic products including powersupplies carry warranties specific to each respective product. In all cases, warranties are given to the original purchaser only and not transferable. This warranty shall not apply to any goods that have been altered ormodified by anyone other than Pro Stage Gear LLC.  Proof of purchase is required for warranty claims, so please save your receipt.

If you need to make a warranty claim, please email help@pedaltrain.com and someone from our Customer Service Team will be happy to assist you. To ensure a quick resolution to your claim, please include photos of the issue you are having as well as a copy of your receipt.  

International: All Pedaltrain products sold outside of the USA are warrantied at the sole discretion of thedistributor in the respective territory and must be processed through the retail store where the purchaseoccurred. Proof of purchase is required for warranty claims, so please save your receipt.